CASA Manager has really streamlined our work. It is easy for us to use and mold to our program. The technical support has been wonderful and CASA Manager has become a critical database for our volunteer tracking, case tracking, grant reporting and case documentation. It has helped us reduce the amount of paper files we used and is easy to backup without taking up a lot of memory space on our server. We love it.
CASA Manager is my lifeline to quality data production, whether regarding cases, volunteers, reports or the agency overall. With CASA Manager, I not only have an awesome database to work with, the client support services that my program receives from Susanne is without fault! No matter where Susanne is, whether in the U.S. or overseas, she responds to my email requests for support, most times within minutes!
As for CASA Manager's ease of use, I wish I could have you hear from each of my staff members. One particular employee did not have the best of computer skills, but within just a few months, she went from being unskilled and afraid of using CASA Manager, to having some of the best developed skills and accuracy among my staff.
In Essex County, CASA Manager has proven itself as a valuable tool for understanding and analyzing our caseload and volunteer population. We have successfully used this information in all of our fundraising efforts. The ease with which we are able to pull statistics and generate reports from CASA Manager has had a huge impact on the financial health of our program.