by Gina James | Nov 5, 2018 | CM In App Announcements, General Info
Why Not Start the New Year With an Upgrade to Our Web-Based System? If you are still using any CasaManager version older than version 16, then you are missing out on some incredible workflow features, functions, and reporting upgrades. If you are not using version 16...
by Gina James | Oct 22, 2018 | CM In App Announcements, General Info
What’s the Problem? You have a volunteer whose status is green, yellow, or red but you can’t assign the volunteer to a case. The volunteer code is set to either “Info” or “Trainee”. What’s the Solution? First, you need to know that volunteers’ statuses and codes...
by Gina James | Oct 15, 2018 | CM In App Announcements, General Info
As many agencies are preparing to complete the VOCA reporting cycle, we know that we have several new agencies that are not aware of the VOCA functions available in CasaManager to aid you. You may capture your VOCA data one of two ways, depending on personal...
by Gina James | Oct 8, 2018 | CM In App Announcements, General Info
Many of you have become accustomed to how we allowed you to assign RED status volunteers in the previous version, so you may have had difficulty assigning them in the current version. The Old Way: To assign a RED status volunteer in version 15, you had to manually...
by Gina James | Oct 1, 2018 | CM In App Announcements, General Info
What’s the Problem? We field tech support requests from customers who get a message that “You Have Exceeded Your License Count” and you know for sure that you have not done so. Simply quitting your web browser will not log you out of CasaManager. This just closes your...
